Domestic Customer Terms Agreement

Please read the terms listed below in full. By checking the box, you indicate that you have read and understood all the terms and policies.

Company:
Customer understands that proper and legitimate business identification is required to be disclosed to “Love That Cotton, Inc.” upon setup and  activation of a wholesale account. Customer understands that it is the right of “Love That Cotton, Inc.” to require that such information be provided and that “Love That Cotton, Inc.” has the right to refuse service should failure of proper and legitimate business identification be disclosed. Customer understands that “Love That Cotton, Inc.” is a licensed and trademarked brand and that any unauthorized use and/or misuse of the name, including, but not limited to false advertisement, illegal sale, illegal reproduction, or any other such trademark infringement that occurs domestically or internationally will result in legal action. Customer also understands that by purchasing goods wholesale from “Love That Cotton, Inc.”, that only lawful resale of those goods is being granted in the market(s) you specify. Any deviation must be preapproved in writing from “Love That Cotton”.

Orders:
 Customer understands that products and/or prices and fees are subject to change. It is the customer’s responsibility to inform “Love That Cotton, Inc.” of any changes in information such as billing/shipping address, phone/fax numbers, emails, etc. We do not accept any order changes

Compliancy:
Customer agrees to conform to their state’s laws and tax regulations regarding goods purchased from “Love That Cotton, Inc.”. Customer assumes full responsibility for knowledge of their state’s compliancy regulations and laws including, but not limited to, ingredients and labeling guidelines, should any exist.

Shipping:
Customer understands that there is a 1 to 2 week lead time, from receipt of order, on all orders being shipped within the United States and that all orders are pulled, packed and shipped in the order in which they are received. “Love That Cotton, Inc.” is not responsible for payment of shipping orders or the payment of shipping backordered items.

Love That Cotton, Inc.
200 Holmes Dr, Granbury, TX 76048
Phone: +1 (281) 475 8358
eMail: customerservice@lovethatcotton.com

Domestic Customer Terms Agreement
Customer understands that any claims (damaged/missing items) must be made and negotiated within 5 days of receipt of goods. “Love That Cotton, Inc.” is not responsible or liable for lost or damaged items incurred by delivery company or postal authority. It is the responsibility of the customer to file a claim directly with the delivery company or postal authority in such instances. Customer assumes full responsibility for shipping costs of returned, unclaimed and/or refused parcels. Unclaimed, returned and/or refused parcels need to be reported to “Love That Cotton, Inc.” within 5 days of being returned to “Love That Cotton, Inc.” warehouse headquarters. Cancellation by the customer of any order that has been processed will incur a 15% restocking fee.

Payments:
Payment options include credit card, Paypal, as explained below. Personal checks are not accepted. No orders will be shipped until full payment is made and cleared. Any and all payment information remains confidential.

Credit Cards: Credit cards will be authorized first, and then the total amount will be charged with the exact freight charge. Authorizations will fall off your account automatically.

“Love That Cotton, Inc.” is not responsible for any additional fees or charges to the customer incurred by the customer’s bank. To obtain bank information, you must contact the Accounting Department and all bank information must be kept confidential.

Paypal: Customers who request Paypal payments must provide a valid Paypal email address. Orders will be shipped only after receipt of payment.